Delos campaign photograph

Case studies - Delos

Delos

A CRO audit taken all the way through to a rebuilt store

  • Fashion & lifestyle
  • Luxury
  • London - UK

About

A seasonless wardrobe for the modern traveller

Founded by Artem del Castillo and named after the Greek island said to be the birthplace of Apollo and Artemis, Delos is a London resort-wear house built around artisanal fabrics and time-honoured techniques such as Japanese shibori dyeing. The pieces are soft, fluid and deliberately beyond season — silk-led, made to move in, and treated less as a collection than as a set of collectibles, each one tied to a place or a journey.

The challenge

Finding the friction, then designing it out

Delos came to us to find out where their store was losing people. We ran a CRO audit across the site, identified the areas worth improving and ranked them by impact, then carried those findings through design and into development — adding functionality and reworking several areas of the store rather than stopping at a list of recommendations.

Process

HOW WE BUILT IT

  • Theme customisation
  • Store redesign
  • Design & UX
  • CRO
  • Growth services
  • Development
  1. CRO audit

    We analysed the existing store, identified quick wins and friction points, and built an action plan ordered by priority.

  2. UX design

    Our designer produced every redesigned element in Figma, for desktop, tablet and mobile.

  3. Development

    We modified the existing theme, improving overall performance and building pixel-perfect from the mock-ups.

  4. QA & optimisation

    Rigorously tested across devices and browsers, with ongoing Shopify maintenance and optimisation.

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